Introducing Sarah Crabtree

We would like to introduce Miss Sarah Crabtree, our new Customer Care Desk Administrator.

Sarah has been with Bako NorthWestern since January 2008 and has formerly worked as an Account Handler in Customer Services. She will be well known to many of you who have had the pleasure of dealing with her in the past.

Given her experience and excellent administration skills, Sarah has been selected to act as our chief liaison with customers on all matters connected with the company, apart from product-related complaints.

Should you have any issues or comments you wish to make about our goods or services, please feel free to contact Sarah at any time. She will take note of your concerns and log them on our computer system. She will then deal with any matters arising and keep in regular contact with you to inform you of progress, if relevant.

We wish to hear from you, as feedback from our customers is a vital part of our continual improvement process. Please let us have your comments, be they good or bad, so that we can improve our service to you and provide the facilities you need to compete in today’s Market.

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